Terms of Service

Price Match Policy

If you find a published retail price lower than ours, the friendly DHA team will refund the difference PLUS another 5%.

Please review our details and exclusions.

  • Offer good on all brand new, unopened products. The item must be identical, including brand, model number, components and warranty.
  • The item must be in stock and available for purchase at that price from a competing authorized U.S. reseller.
  • Offer does not apply to competitors' special events, including grand openings, anniversaries, "Black Friday" or "Cyber Monday" sales, and the like.
  • Offer does not apply to clearance, open box, timed sales or liquidation products.
  • Offer does not apply when price includes rebates, special program, bonuses, free offers, gift cards, rewards points, coupons, promo codes, bundled items, or limited-quantity offers.
  • Offer does not apply to competitors that are not authorized by the manufacturer to sell their products. Verification may require one business day.
  • Offer does not apply to products being sold by individuals or third-party sellers on marketplaces like Amazon, eBay, Sears, and the like.
  • We may limit the quantity we sell of the price-matched item.

Find a lower price after you buy?

Privacy Policy

What This Privacy Policy Covers

This policy covers how Discount Home Automation (DHA) treats personal information that is collected and received, including information related to your past purchases of DHA's products. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available.

This policy does not apply to the practices of companies that DHA does not own or control, or to people that DHA does not employ or manage.

Information Collection and Use

  • DHA collects personal information when you register or purchase products for the purpose of doing business and developing a business relationship.
  • DHA uses information for the following general purposes: to customize advertising and site content, fulfill your requests for products and services, create added value through additional products and services endorsed by DHA, improve our services and usability of our site..

Information Sharing and Disclosure

  • DHA does not rent or sell personal information about you except to provide products or services you've requested, when we have your permission, or in response to subpoenas, court orders or legal process, or to establish or exercise our legal rights.
  • We reserve the right to send you certain communications relating to DHA such as correspondence relating to your past, present and future purchases, and administrative messages that are considered part of your DHA account, without offering you the opportunity to opt out of receiving them.

Confidentiality and Security

  • We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.
  • We have physical, electronic, and procedural safeguards to protect personal information about you.
  • We reserve the right to send you certain communications relating to DHA such as correspondence relating to your past, present and future purchases, and administrative messages that are considered part of your DHA account, without offering you the opportunity to opt out of receiving them.
  • All purchases and credit card transactions are secure through DHA.

Changes to this Privacy Policy

DHA may update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site.

Shipping Policy

DHA Domestic Shipping

For domestic orders shipped to the continental United States, Discount Home Automation (DHA) offers a standard ground shipping method with a 4 to 7 business day delivery time. Our discounted ground service charge (flat rate $6.95) is based on current carrier freight charges that average around a $12.95 minimum fee, so the average shipping discount at DHA is nearly 50% off.

For expedited air delivery in the continental United States, delivery time for in-stock items is typically 1 to 3 days. Expedited shipping charges are based on the current common carrier charge with a base fee of $17.95. Bulky or oddly shaped items where common carriers charge a dimensional weight will require an additional charge.

Alaska and Hawaii require air shipment, and typically costs an additional $10.

Bargain Shop. Promo Ship. Save Big.

$6.95 Flat Rate Shipping

High shipping costs are no fun, so we cap the price for most orders. Pay only $6.95 for standard shipping for ORDERS UP TO 5 POUNDS. No coupon code required! This option ships via the ground shipping method of our preference – with delivery times between 4 and 7 days.

NOTE: Excludes orders that exceed 5 pounds and oversized products. Valid for shipping in the continental United States (excludes Hawaii and Alaska).

Standard Shipping

Order more, save more! We offer free standard shipping for orders of $199 or more (excluding heavy/oversized products). This option ships via the ground shipping method of our preference – with delivery times between 4 and 7 days. Use promo code SHIPDEAL during checkout.

NOTE: Look for a special note on select products, because heavy and oversized products are not eligible for this offer. Valid for shipping in the continental United States only.

20% OFF Speedy Delivery

Need your order in a hurry? Save on the extra costs! When you choose Expedited or Overnight shipping at checkout, enter promo code FASTPOSTAGE along with your selection. You'll save 20% off the cost of speedy shipping.

NOTE: Valid for shipping in the continental United States only. Saturday delivery is not included in this offer. And of course, multiple promo codes can't be combined, so choose the best one for you.

Dimensional Weight Shipping Surcharge

Certain heavy or bulky products may incur extra dimensional weight charges by UPS or USPS that are not automatically calculated by the shipping calculator. If your order contains products that meet this criteria, DHA will contact you prior to shipping to get your approval for any additional freight charges.

DHA International Shipping

The total charge for your order covers the cost of the products, shipping, and insurance only. Shipping costs include insurance. You are responsible for all import and other charges your country may require, such as but not limited to taxes, tariffs, duties, etc.

Thank you for your order. As always, the DHA team values your business. Please shop again!

Easy Returns, Refunds and Replacements

DHA stands behind the products we sell with a full refund or replacement on products within 30 days of purchase.

Our Easy Return Process

Qualifying return requests will result in a Return Authorization (RA) number within one business day. You will receive your RA number and instructions on how to complete your return. RA numbers are valid for 10 days.

Like-New Product Refunds: Merchandise returned within 30 days of purchase with the appropriate RA number will receive a full product cost refund, provided it is in perfect unused, uninstalled condition in its original undamaged and unmarked packaging. Packages must be complete with all instructions and warranty cards. Packages that do not meet these criteria may incur a 35% restocking fee.

Defective Products: Defective products returned within 30 days of receipt are eligible for either a refund or replacement/repair under warranty, depending on your preference and/or the manufacturer's warranty policy, respectively. After 30 days, defective products may only be replaced or repaired according to the warranty policy. Once your item is returned to DHA under warranty, we will either initiate the return to the manufacturer for their repair service or ship a no-charge replacement via standard ground service (within the U.S.). Upgraded expedited shipping is available at an additional cost.

Shipping costs are not refundable, but DHA will pay for standard shipping to mail your exchanges or replacements for defective merchandise within the US.

Products not eligible for returns:

  • Batteries
  • Bulk Wire Products
  • Books, Plans and Software (due to copyright laws)
  • Damaged or Incomplete Products
  • Defective Products Under Expired Warranty
  • Clearance, Open Box, Discontinued, and Customized Products (sales are final)