Hamilton CapTel is provided by Hamilton Relay, a pioneer of telecommunications relay services (TRS). Since 1991, Hamilton Relay has been dedicated to serving individuals who are deaf, hard of hearing, deaf-blind or have difficulty speaking and has made more than 225 million captioned telephone conversations possible for individuals with hearing loss The Hamilton CapTel Phone is designed exclusively for individuals with hearing loss and works just like any other phone. More than an amplified phone, the Hamilton CapTel Phone allows you to listen while reading captions of what’s said to you – similar to captions on television. Perfect for even the most important conversations at home or work.